Locked out of your vehicle
Keys locked inside, a lock that will not open or a key that will not turn. Tell us where the car is and we will check who can attend.
Get lockout helpLocked out, lost your keys or need a replacement or spare? Tell us what has happened and where you are. Motorstead will check the appropriate assistance and confirm the available arrangement and price before anything is booked.
Clear pricing before work begins. No work without your approval.
Telephone enquiries are answered 24 hours a day. Key assistance is arranged subject to specialist availability.
Choose the closest match. You do not need to know the exact fault before contacting us.
Keys locked inside, a lock that will not open or a key that will not turn. Tell us where the car is and we will check who can attend.
Get lockout helpOne key missing or every key gone. We check what is possible for your make and model; proof that you own the vehicle is normally required.
Get lost-key helpA snapped blade, worn buttons or a key that no longer turns. We will check the appropriate option before anything is booked.
Get broken-key helpDown to your last key? Arranging a spare now can save a far harder lost-key situation later.
Arrange a spare keyKeys and remote fobs cut and coded to your vehicle, where your make and model allow.
Ask about a key or fobKey not recognised, buttons not responding or something else? Describe what is happening and we will work out the next step.
Describe the problemChild or animal locked inside? If anyone is at risk, call 999 first.
Back in the car but it still will not start? See our battery and jump-start assistance. If the vehicle cannot be driven, we can also arrange breakdown and recovery or vehicle transport.
Let us know whether you are locked out, have lost or damaged a key, or need a spare.
Share your location, registration and vehicle make and model.
Motorstead checks the appropriate specialist, proposed work and price.
Nothing is arranged until you agree to the details provided.
Every vehicle and situation is different, so there is no single price. Your quote may depend on:
Motorstead confirms the proposed arrangement and price for your approval before anything is booked.
Reviews from customers across our services.
“Absolute lifesavers — couldn’t recommend more highly! I’ve now used this company twice, and both times they’ve been nothing short of outstanding. The first time, my car broke down on a busy dual carriageway during rush hour…”
Read the full review on Google“Absolutely amazing service. Thanks for being so swift, and I commend your people skills. 10/10.”
“Guys were great. Got the work done for a reasonable price in a short time frame.”
“I had a great experience with 24/7 Road Assist Group. They helped recover my car when I broke down and also sorted out the service afterwards. The whole process was smooth, the price was very reasonable and the service was excellent. Definitely recommend them.”
Reviews collected by 24/7 Road Assist Group Ltd, the company behind Motorstead. Read our Google reviews
Motorstead arranges vehicle-key assistance across South East London, including Beckenham, Bromley, Catford, Lewisham, Greenwich and surrounding areas.
Enquiries from surrounding areas are welcome. Coverage is indicative: exact availability depends on your location, your vehicle and the independent specialists available when you contact us.
Straight answers to what people ask us most. If yours is not here, call 07494 659857.
Yes. Tell us where the vehicle is and what has happened. Motorstead will check which independent specialist can attend and confirm the price before anything is booked. If a child or animal is locked inside and at risk, call 999 first.
Often, yes, but it depends on the make, model and year of your vehicle. Share your registration and vehicle details and we will check what is possible. You will normally need to show that you own the vehicle.
No. It helps to know whether one still works, because that can change what is involved and the cost, but you can contact us either way.
It depends on the vehicle, the type of key, whether a working key remains, where you are and the work required. Motorstead confirms the proposed arrangement and price for your approval before anything is booked.
Yes. If you are down to one key, tell us the make, model and registration and we will confirm what is possible for your vehicle and the price.
Replacement keys and remote fobs can be cut and coded to your vehicle where the make and model allow. We confirm what is possible for your car before anything is booked.
Yes. Tell us what has happened to the key — a snapped blade, worn buttons or a key that will not turn — and we will check the appropriate option and price.
Your location, registration, make, model and year, and whether you still have a working key. If you are unsure of something, tell us what you do know. You can also reach us through our contact page.
It depends on your location, your vehicle and specialist availability at the time. We give you the available arrangement when you contact us rather than promising a time in advance.
South East London, including Beckenham, Bromley, Catford, Lewisham, Greenwich, Bexley, Sydenham, Forest Hill, Dulwich, Croydon, Chislehurst and Orpington. Enquiries from surrounding areas are welcome; exact availability depends on your location and the specialist available.
Yes. Nothing is arranged until you have agreed the proposed work and price.
Motorstead arranges vehicle-key assistance through appropriate independent specialists and stays your point of contact from enquiry to handover.
Tell us what has happened and we’ll confirm the available assistance and price before anything is booked.